FAQ

Is there a cost for shipping? Can I combine shipping on multiple orders?

  • For all items, shipping is added to the invoice after the order is processed because each piece weighs differently.
  • If the total order has a weight of less than 3 oz(85 g), regular shipping is free to the US and $3.00 world wide. Items over 3 oz(85 g) have exact shipping fees for both domestic and international shipping.
  • Any customer may choose to pick up their item for no charge.
  • Local delivery is available for up to a flexible 50 miles from Huntington, WV and cost varies by distance up to $15.00 per trip.
  • Overnight and Express International shipping is avaiable on request and can be included as an option in the final invoice. Express International Shipping is Next flight available shipping. It may take up to 3 days to catch a flight.

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Are any animals harmed in harvesting your feathers?

No. I only purchase or harvest free-molted feathers. If I find that my providers are plucking any of the feathers, I stop buying from them. Some feathers may not always be available because of this, but that makes your items guilt-free and environmentally friendly! Also a note, some of the hardware used in the pieces are recycled from older or vintage jewelry and other useful items!

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Where do you get the materials for your pieces?

It depends on what it is.

~Siskananamuk!~ ...

  • buys new items from hobby stores, department stores, online vendors, and others,
  • recycles old jewelry found or was inherited in one way or another,
  • saves the tabs on soda cans and soup cans to make environmentally friendly accessories,
  • uses wire hangers to make strong jump rings and spiral cord beads,
  • buys from thrift stores like Goodwill and the Salvation Army, and
  • collects seashells from the beach and stones from random places.

I buy the best quality and quantity at the lowest price possible in order to keep my prices competative and my items high quality. A great deal of research is involved and may cause custom orders to be delayed from time to time.

All items are sanitized on arrival to my workspace and all pieces are swabbed gently with alcohol before packaging.

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Do you charge sales tax?

Yes. Sales tax is added during the purchase process for each US state.

At this point there is no sales tax for international orders.

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How does the discount/coupon system work?

To use a coupon or discount code, place your order  as normal but use the coupon-discount payment method instead of paypal or cash. Choose your shipping method then click continue. At the bottom of the screen type your code and description of your item(s). Check to make sure the order is correct and click confirm order. ~Siskananamuk!~ will send an invoice to your e-mail address on file with the discount.

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How does the ~Be Uniquely You!~ system work?

The ~Be Uniquely You!~ system allows for the customer to make a completely customized and unique piece. The base designs are to allow for easy pricing and calculation by both the customer and ~Siskananamuk!~

  1. Find the type of design you would like.
  2. Click buy and proceed to check out when you are ready to order.
  3. choose your payment and shipping method
  4. Check your order and type the description of any specifications you may have for your order. Be as specific as possible.
  5. Confirm your order. If you choose to pay through paypal, you may pay the base price now or you can wait until you recieve the invoice for the full amount. If you do choose to pay immediately, ~Siskananamuk!~ will note it in the invoice for the final charges.

If you do not see a base design that you want, send a message to ~Siskananamuk!~ through the contact us link found on the left side of each page. A reply will be made within 2 business days with an estimate of your design and any questions.

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Contact

Siskananamuk

4324 Altizer Avenue
Huntington
25705


(304)634-1093



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Skype: Siskananamuk